Terms of Service

Last updated 26 October 2026

These terms are an agreement between you and Oicas (“we”, “us”), which runs Oicas Signage: the website at signage.oicas.com, the dashboard at app.signage.oicas.com, and the player apps for TVs, computers and browsers (together, the “Service”). By creating an account or using the Service you accept these terms. If you use it for a business, you accept them on that business’s behalf.

1. The Service

Oicas Signage lets you design menu boards and other content, organise it into playlists and schedules, and play it on your screens. Screens download your content and keep playing it when their internet connection is lost. We may improve and change the Service over time; we will not remove a core feature you pay for during a paid period without notice.

2. Your account

• Give accurate details when you sign up, and keep your password safe. You are responsible for what happens under your account, including actions by people you invite.
• You must be old enough to form a binding contract where you live.
• Tell us straight away at hello@oicas.com if you think your account has been misused.

3. Your content

You keep all rights to the images, videos, text and designs you upload (“your content”). You give us permission to store, process and send your content to your screens only to run the Service for you. You confirm you have the right to use your content, and that it does not break the law or anyone else’s rights.

You must not use the Service to show unlawful, misleading, hateful or explicit material, to attack or overload the Service, to try to reach other customers’ data, or to resell the Service without our written agreement. We may remove content or suspend an account that breaks these rules, and will tell you why unless the law prevents it.

4. Plans, trials and payment

• Plans, their limits (such as the number of screens and storage) and their prices are shown on our pricing page and in your dashboard. New accounts may start with a free trial; when it ends you can choose a paid plan or a free plan.
• Paid plans are billed monthly or yearly, in advance, and renew automatically at the end of each period until cancelled.
• Our order process is conducted by our online reseller Paddle.com. Paddle is the Merchant of Record for all card orders: it processes the payment, charges any sales tax or VAT, issues the invoice, and handles billing questions and refunds for those orders, under Paddle’s buyer terms.
• You can also pay by bank transfer or CliQ by arrangement with us; those payments are made to us directly and we activate your plan when the payment arrives.
• If a renewal payment fails, we will remind you and may limit the account (for example, stop adding screens) until it is paid. Screens keep playing your existing content.
• We may change prices for future periods. We will tell you at least 30 days before a change affects your subscription, and you can cancel before it does.

5. Cancelling

You can cancel at any time from Settings → Billing → Manage billing in the dashboard, or by emailing us. Your plan stays active until the end of the period you have paid for and does not renew after that. Refunds are covered by our Refund Policy.

6. Availability and support

We work to keep the Service available and your screens playing, but we do not promise it will be uninterrupted or error-free; maintenance, faults with internet providers or hardware, and events outside our control can affect it. Support is by email at hello@oicas.com.

7. Ending the agreement

You can stop using the Service and delete your account at any time. We may suspend or close an account that seriously or repeatedly breaks these terms, or that has not paid. After an account is closed we delete its content within 30 days, except where the law requires us to keep records (such as invoices).

8. Liability

The Service is provided “as is”. To the extent the law allows, we are not liable for indirect or consequential losses, such as lost profits or lost data, and our total liability for any claim is limited to the amount you paid us for the Service in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law, or your rights as a consumer.

9. Changes to these terms

We may update these terms. If a change is significant we will tell you by email or in the dashboard at least 30 days before it applies. Continuing to use the Service after that means you accept the new terms.

10. Law

These terms are governed by the laws of the Hashemite Kingdom of Jordan, and the courts of Amman have jurisdiction, without taking away any consumer protection you have where you live.

11. Contact

Questions about these terms: hello@oicas.com.